Legal
Refund Policy
Refund eligibility depends on how much work has been performed and on the type of fee paid.
Before work begins
If document review and case work have not started, the service fee may be eligible for a refund, less any processing costs already incurred.
After processing begins
Once document review, research, preparation, or submission has begun, refunds may be partial or unavailable depending on the service terms for your case type.
Third-party and government fees
Government fees, bond premiums, inspection fees, shipping charges, and other third-party costs may be nonrefundable once paid to the third party.
Outcome
Because final approval is determined by the appropriate government agency, a denied or delayed government decision is not by itself grounds for a refund of work already performed.
Applicable law
Nothing in this policy limits any refund right that applicable law provides to you.
Last reviewed: not yet reviewed. Information is provided for general informational purposes and may change.
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